Corporate University Week

Workshops

DAY 1: PRE-OPENING DAY SYMPOSIUM SUNDAY, NOVEMBER 16, 2008

A: How to Launch and Manage a Corporate University: A Step-by-Step Guide
Time:1:00 PM-6:00 PM

What you will learn:

Test the readiness of your organization to launch a corporate university
Build a business case for a corporate university
Learn and understand the key element areas of a CU design process
Apply a corporate university design model to create a CU’s blueprint

How you will benefit:

Provide corporate university leaders and practitioners with a methodology for planning to launch a new corporate university
Apply a proven design model to their planning and launch process
Integrate best practices from some of the best corporate universities and lessons learned from other start-up CUs

Presented by:

Karen Barley
President and Co-Founder
Corporate University Enterprise
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DAY 2: PRE-CONFERENCE INTERACTIVE WORKSHOPS MONDAY, NOVEMBER 17, 2008

C: Impacting Business Results: From Needs Analysis to Measurement of Outcomes
Time:7:45 AM-11:00 AM

Develop Performance Map (task analysis) of top performing sales consultants and conduct Gap Analysis to define areas of greatest training need
Design, Develop and Deploy Chrysler Academy sales consultant training programs to address the largest identified gaps
Measure the business impact of the new training program

The primary executives involved with this program implementation will present to workshop attendees the “how to” techniques used to produce these results. Through this highly interactive workshop—discussion will focus on the nature of the survey, translation into curriculum strategy and business impact measurement of this groundbreaking program.

Presented by:

Bonnie Beresford
Account Director, Retail Performance Solutions
BBDO Detroit
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Dr. Michael Echols
Vice President of Strategic Initiatives
Bellevue University
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Paul Flynn
Senior Manager, Performance Improvement
BBDO Detroit
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D: Customized Learning for the Evolving Workforce
Time:7:45 AM-11:00 AM

What you will learn:

Look at developmental methods that go beyond training and address new ways of weaving learning into the organizational fabric
Explore the role of technology in distributing learning and discuss what technology can and cannot do
Examine generational differences in the workforce and how they impact learning strategies
Assess the value of investing in growing your organization’s greatest asset your people

How you will benefit:

Investigate the numerous organizational benefits (and methods of measuring them) of having a comprehensive workforce development plan, including increased productivity, greater revenue, lower costs, and improved retention
Gain an in-depth understanding of your organization’s multi-generational strengths and challenges
Enhance the understanding, awareness, and engagement for all employees, enabling them to contribute their best in a multi-generational environment

Presented by:

Mark Allen

Pepperdine University
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E: Strengthen Your Enterprise-Wide Learning Organization through Strategic Academic Partnerships
Time:7:45 AM-11:00 AM

What you will learn:

Determine the role that higher education can play in complementing your learning and development initiatives
Establish a set criterion for selecting an academic partner and identify the necessary steps to approach prospective academic partners
Design tools for fostering the successful implementation and management of an academic partnership
Explore creative ideas for partnering with academic institutions through practical applications and case studies

How you will benefit:

Provide learning and development professionals with a methodology to identify the right academic partner
Enhance the accessibility and reach of your internal learning organization through academic partnerships
Integrate best practices from real-life case studies of partnerships between colleges/universities and corporations

Presented by:

Mary Ellen Caro, EdD
Executive Vice Provost
Thomas Edison State College
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Sylvia G. Hamilton, MBA
Vice Provost for Strategic Partnerships
Thomas Edison State College
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Thomas Devine, Ph.D.
Associate Dean, School of Applied Science and Technology
Thomas Edison State College
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F: Learning for the New Mobile Society
Time:11:15 AM-2:00 PM

What you will learn:

Explore advanced concepts like mobile learning games and simulations, location awareness, transcoding, mobile social networking and collaboration
Practice designing m-learning for content reuse
Bridge the gap between the wired and wireless internet

How you will benefit:

Connect the experiences outside the classroom with educational activities to facilitate learning as a social process
Empower and engage employees in the learning process beyond the initial ‘gadget honeymoon’ with the appropriate use of mobile tools
Leverage mobile learning devices to reach new heights of learning efficiency

Presented by:
David Metcalf, Ph.D.
CLO Advisor/Researcher, Institute for Simulation & Training
University of Central Florida
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Christopher R. Hardy, Ph.D.
Director, eLearning and Technology Center
Defense Acquisition University
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G: Positioning Yourself for Success as a New Learning Leader
Time:11:15 AM-2:15 PM

What you will learn:

Understand several key recommendations to consider in the first two months in your new learning leadership role
Examine strategies for increasing your effectiveness in early, mid- and late career as a new learning leader

How you will benefit:

Avoid common mistakes that diminish your reputation as a new leader
Construct a personal plan to strengthen your effectiveness as a new learning leader
Analyze the importance of social capital in the near term to position you for success in the long term

Presented by:

Tracy Cox
Director, Performance Consulting
Raytheon Professional Services
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Franklin Fedorovich
Director, Business Development
Raytheon Professional Services
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I: Electronic Performance Support Systems Lab: Design and Develop “Point of Need” Self-Instruction
Time:2:30 PM-5:30 PM

What You Will Learn:

Determine when an EPSS solution is the right deployment choice over or in addition to other forms of learning to increase speed to competency and reduce errors/misinformation
Create EPSS solutions to improve learner retention and job performance, and reduce training and support costs
Avoid the problems or complications that may arise when building an EPSS to simplify the process and save you time, money, and aggravation

How You Will Benefit:

Design and develop “point-of-need” self-instruction for an EPSS via blended, experiential, and hands-on learning methodologies
Discover how to proactively address common problems and complications that may arise while building an EPSS
Explore EPPS solutions using different tools (Adobe® Flash®, Adobe® Captivate®, Lectora Publisher, LearningGuide Manager, Xyleme, etc.) to determine which program meets your learning organization’s needs

Presented by:

Brian Makowski
Vice President, Training Development
O/E Learning, Inc.
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Kelly Condron

O/E Learning, Inc.
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J: Globalizing Leadership: Integrated Learning Strategies for Developing the “Emerging Global Leader”
Time:2:30 PM-5:30 PM

What You Will Learn:

Recognize the distinction between “formal and informal” aspects of talent development, and how to leverage the latter for improved retention
Benchmark your learning and development against best-in-class learning organizations focused on growing a “global mindset”

How You Will Benefit:

Demonstrate the key mind- and skill-sets to enhance the ability of leaders in today’s competitive global market
Examine key trends and dynamics in the global marketplace that will impact future talent management to prepare for generational workforce shifts, linguistic spread, and technology advancements.

Presented by:

David Lange
President
Training & Management Corporation
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K: CLO Round Table Dinner
Time:6:00 PM-8:30 PM
Presented by:

Martha Soehren
Chief Learning Officer
Comcast
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Annette Thompson
Chief Learning Officer
Farmers Insurance
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DAY 5: POST CONFERENCE WORKSHOPS THURSDAY, NOVEMBER 20, 2008

L: The Talent Balanced Scorecard: A New Measurement Framework That Speaks the Language of Business
Time:8:30 AM-11:30 AM

What you will learn:

Learn how the new Talent Balanced Scorecard is constructed, the metrics it includes and the method use calculate each metric
Discuss in groups how to collect TBSC measures in their own organizations, and the challenges that might emerge
Construct a plan to pilot the TBSC framework back on the job

How you will benefit:

When the CEO asks, “Do we have the talent we need to meet our business objective?,” organizations using the TBSC will be ready with answers backed up by solid data.

Presented by:

Sue Todd
President & CEO
Corporate University Xchange
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M: The Art and Science of Strategic Execution – How to Make Your Strategy Happen
Time:8:30 AM-11:30 AM

What you will learn:

Explore the use of five invaluable tools and techniques to make change happen more efficiently and in less time
Build a strategy execution scorecard to monitor and manage change
Create a strategic execution plan that engages all stakeholders

How you will benefit:

Improve the capacity for strategic decision making to think faster and more creatively about current competitive strategies and solutions
Improve the adoption and implementation of new initiatives to avoid destructive conflict
Engage all stakeholders, from senior leadership to front-line employees to facilitate performance that propels companies forward

Presented by:

Roy A. Barnes
President
Blue Space Consulting
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O: Putting the You in University
Time:11:45 AM-2:45 PM

What you will learn:

Utilize a learning portal to help your employees understand your business
Perform a needs analysis with each department to strategically align learning initiatives
Explore the process used to connect learning to the business of your organization

How you will benefit:

Build the business case to support learning and development initiatives
Market your program internally to engage your audience and build momentum for future events
Combine the right blend of flexible resources to maximize your reach and increase timeliness of response to business needs

Presented by:

Peter Marchesini
CLO
InVentive Health Inc.
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Gary Fisher
Managing Director, Corporate Leadership Development
InVentive Health Inc.
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P: Show Me the Money: Moving from Impact to ROI
Time:11:45 AM-2:45 PM

What you will learn:

Set criteria and calculate metrics that will drive results while screening out “Scope Creep” in your measurement efforts
Create a living “ROI Dashboard” to track satisfaction rates, budget & spending, online & classroom attendance, per-class revenues, and view your overall effectiveness at a glance anytime you want
Prepare your corporate university to measure EVERYTHING for ROI through a simplified and consistent 4 point process

How you will benefit:

Identify the needs and wants of your stakeholders and customers to effectively align learning initiatives
Prove the business case for your internal training organization by providing your stakeholders with easily created ROI data
Ensure that your internal training program is generating a return and moving your learning and development initiatives forward

Presented by: